What's working well? What could we do better?

“At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.”
12 Principles Behind the Agile Manifesto

The Materials Management team at the Whistler Public Library meets once a quarter to learn, reflect, and connect. It’s so important, because our schedules do not allow for a lot of overlap! Also, this space for continuous improvement is central to service excellence and Agile cultures.

Here is the board we started several years ago. Any cool-colored (etc. blue, teal) sticky notes you see on the left used to be on the right-! Thus, this Board also shows our responsiveness to feedback. I’ll post again with an image of what it looks like today!